NewsHosting Service is available only to adults who are at least 18 years old. By accepting this AGREEMENT, you certify to us and all others that you are an adult. NewsHosting does not archive or store any completed binary or decoded files anywhere on our network. All files always exist only as ascii characters on our network. You understand that we are providing you with unfiltered access to Usenet. We cannot, nor do we try to, control the content that you will receive via Usenet. Usenet groups may carry offensive, harmful, or inaccurate material, and in some cases postings that have been mislabeled or are otherwise deceptive. We expect that you will use caution--and common sense--when using Usenet. Furthermore, you shall comply with all applicable laws regarding your access to NewsHosting Services.
I affirm that I am at least 18 years of age and that I will be the sole user of this account. I understand that NewsHosting will attempt to provide quality service and that this service is not guaranteed. I understand that the transfer speed for data to or from NewsHosting servers is not guaranteed. I understand that the internet may contain information which violates copyright protections or may be considered illegal in various localities or improper for certain ages and that as a value-added common carrier, NewsHosting is not responsible for detection and removal of such information. I understand that NewsHosting may terminate my account for any reason at any time. I understand that I am not to use NewsHosting services for the commission of illegal acts and that I will lose my access if I choose to do so. I understand that NewsHosting will not knowingly be an accomplice in the commission of illegal acts. I understand that any use of NewsHosting services which violate state or federal laws which apply to NewsHosting, will be eradicated upon notice of the offense. I have read the NewsHosting service agreement below.
Effective Date: May 21, 2015
By accessing the Site or registering for or using the Services, you agree to these Terms in their entirety.
We may add to, change or remove any part of these Terms, at any time without prior notice to you other than listing of a later effective date than the one set forth at the top of this policy. Such modification shall be effective immediately upon posting at the Site. As your next visit to a Site or use of the Services may be governed by different Terms, we encourage you to look for a new effective date on these Terms when you visit the Site or use the Services. It is your responsibility to check these Terms periodically for changes. If we make any material changes to these Terms, we will endeavor to provide registered users with additional notice of any changes, such as at your e-mail address of record, when you log-in to your account, or when you log-in to the Services.
Your use or continued use of the Site or Services following the posting and/or notice of any changes to these Terms or any other posted policies shall constitute your acceptance of the changed Terms or policies
You understand that we are providing you with a virtual private network ("VPN") service, which includes, but is not limited to, the use of servers, transport, routers, IP addresses and other equipment and protocols to transmit information over our network (the "System"). You agree to abide by these Terms with respect to your use of the Service.
You may not access or use the Site or Services if you are unable to form a binding, legal agreement with Newshosting. You affirm that you are over the age of 18. You assume all responsibility for your use of, or access to, the Site or Services.
Accounts are for single user, individual use only. Any non-individual use or multiple-party use is prohibited. For example, the following uses are prohibited under this section:
Newshosting VPN grants you a personal, limited, non-transferable, non-exclusive license to use the Newshosting VPN Site content and the Services, solely for your personal, private and non-commercial use in connection with the Newshosting VPN Services accessed by you. This license is personal to you, and you may not resell our Services, permit other users access to our Services through your account, or use the Services or our System to host content for others. You may not copy or download any content from the Newshosting VPN Services except with the prior written approval of Newshosting.
Furthermore, without the prior written approval of Newshosting, you may not distribute, publicly perform or display, lease, sell, transmit, transfer, publish, edit, copy, create derivative works from, rent, sub-license, distribute, decompile, disassemble, reverse engineer or otherwise make unauthorized use of Site content or Services. Any commercial use is expressly prohibited. You agree not to remove, obscure, or alter copyright, patent, trademark, or other proprietary rights notices affixed to the Site. Your rights are subject to your compliance with these Terms as well as any other agreements applicable to the Newshosting VPN Services you are using.
Making unauthorized copies or distribution of Site content may result in the termination of your Newshosting VPN account, prohibition on use of Newshosting VPN Services, and further legal action.
The Services may require or allow you to download software, software updates or patches, or other utilities and tools onto your computer, entertainment system or device ("Software"). Newshosting VPN grants to you a non-exclusive, limited license to use the Newshosting VPN Software solely for the purpose stated by Newshosting VPN at the time the Newshosting VPN Software is made available to you and in accordance with these Terms. Your use of the Newshosting VPN Software may be subject to the terms of an end-user license agreement. You may not sub-license, or charge others to use or access Newshosting VPN Software. You may not translate, reverse-engineer, reverse-compile or decompile, disassemble or make derivative works from Newshosting VPN Software. You may not modify Newshosting VPN Software or use it in any way not expressly authorized in writing by Newshosting VPN. You understand that Newshosting VPN's introduction of various technologies may not be consistent across all platforms and that the performance of Newshosting VPN Software and related Newshosting VPN Services may vary depending on your computer and other equipment. From time to time, Newshosting VPN may provide you with updates or modifications to Newshosting VPN Software. You understand that certain updates and modifications may be required in order to continue use the Newshosting VPN Software and Newshosting VPN Services.
Newshosting VPN enforces a zero-tolerance SPAM policy regarding information transmitted through our network. Newshosting VPN may determine in its sole discretion whether any transmissions are considered SPAM. SPAM includes, but is not limited to, the following:
Newshosting VPN may, with prior notice, change the fees it charges you for accessing the Services at any time. All prices are quoted for one user on one device. You agree that all fees charged by Newshosting VPN for accessing the Services will be automatically charged to your payment account on file with Newshosting, at the time of any automatic renewal of your subscription for Services. To view our current subscriptions, payment terms and fees, go to https://controlpanel.newshosting.com/signup/.
If you are less than 100% satisfied with the VPN service, we will gladly refund your payment if the refund is requested within seven (7) days from the date of the purchase. Requests made later than the 7 day purchase date will not be honored.
You understand that by paying using variably priced currencies, such as BitCoin, you are using a payment method that may fluctuate a large amount in value in a short period of time. You agree that any refunds for transactions using these methods will be assessed at the USD exchange rate at the time of the refund, and not at the time of the original transaction or refund request.
You also understand that certain cash equivalent or other payment methods may not allow for refunds or that refunds may happen slowly or by paper check or that refunds may have service fees associated with them. You agree and acknowledge that Newshosting is not liable if a payment method does not allow for refunds. You will receive an offer for service in lieu of a refund if a payment method does not allow a refund.
Subject to clause 19, Newshosting is not liable for the loss, corruption, alteration or removal of any content transmitted using our Services or on our System. By using our Services, you expressly waive the right to seek damages and agree to hold Newshosting harmless for any such loss, alteration, corruption or removal.
Newshosting VPN may also at any time modify or discontinue, temporarily or permanently, all or any part of the Services or your account, with or without notice, and you agree that Newshosting will not be liable to you or any third party for any such modification, suspension or discontinuance. Our Services are not intended to be used in countries where offering or providing the Services is illegal, and we do not offer the Services in such countries or to citizens of such countries, including the countries of Iran, Cuba, North Korea, Syria or Sudan.
We do not control, and we are not responsible for, any data, content, services, or products (including software) that you access, download, receive or buy while using the Services. We may, but do not have any obligation to, block information, transmissions or access to certain information, services, products or domains to protect the Services, our network, the public or our users. We are not a publisher of third-party content accessed through the Services and are not responsible for the content, accuracy, timeliness or delivery of any opinions, advice, statements, messages, services, graphics, data or any other information provided to or by third parties as accessible through the Service.
You agree to comply with all applicable laws and regulations in connection with your use of the Services. You may not use our Services, or our Software or System, to post or transmit any illegal material, including without limitation any transmissions that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law or regulation. In particular, the following is a representative, non-exhaustive list of acts that are prohibited:
Newshosting respects the intellectual property rights of others and expects that you do the same. It is our policy to terminate in appropriate circumstances the accounts of subscribers who infringe the copyrights of others. You may not upload, download, post, publish, transmit, reproduce, or distribute in any way, files, material, information, software or other material obtained through the System that is protected by copyright or other proprietary right or derivative works with respect thereto, without obtaining permission of the copyright owner or other right holder. Additionally, you shall not upload, download, post, publish, reproduce, transmit or distribute in any way any component of the System itself or derivative works with respect thereto.
The Services and Software may be subject to export control restrictions of the United States, the European Union, Canada or other jurisdictions. By using the Services or downloading any Software from Newshosting VPN, you warrant that you are not located in any country, or exporting the Software to any person or place, to which the United States, the European Union, or any other jurisdiction has embargoed goods. You agree to abide by U.S. and other applicable export control laws and not to transfer, by electronic transmission or otherwise, any content or Software subject to restrictions under such laws to a national destination prohibited by such laws, without first obtaining, and then complying with, any requisite government authorization. You further agree not to upload to Services any content, data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software. The assurances and commitments in this Section shall survive termination of these Terms.
These Terms shall be automatically renewed for successive one-month periods, until canceled by you or by Newshosting VPN. Newshosting VPN may deny or restrict your access to all or part of the System without notice in its reasonable discretion if it deems that you have engaged in any conduct or activities that Newshosting VPN in its reasonable discretion believes violates the letter or spirit of any of these Terms. If Newshosting VPN denies or restricts your access to the Services because of such a violation, you shall have no right to obtain any refund or credit for the subscriptions fees you have paid.
You acknowledge and agree that you are solely responsible for protecting your password and other personal information and for the consequences of not protecting these data. Access to the System, our Services, the Internet, and to certain online transactions involves the use of identification numbers, passwords, payment accounts or other individualized nonpublic information ("Private Documentation"). You shall use your best efforts to prevent unauthorized use of our Services, the System or of any Private Documentation, and shall promptly report to Newshosting any suspected unauthorized use or other breach of security. You shall be responsible for any unauthorized use of your identification numbers or passwords until we receive written notice of a breach of security and a request to block further access for such numbers and passwords. Newshosting shall not be liable for any unauthorized use of payment accounts. Account sharing (e.g. allowing others to use your account information to access the Services) is not permitted.
By using our Services, you affirm that you are at least 18 years of age, or otherwise over the age of majority in the jurisdiction in which you reside. You understand that the Internet may contain information which may be offensive, may be illegal in various jurisdictions or may be inappropriate for certain ages and that Newshosting VPN is not responsible for detection and removal of such information. In accordance with the Children's Online Privacy Protection Act (COPPA) and associated rules, we do not knowingly collect or maintain any personal information from children under 13.
Actual service coverage, speeds, locations and quality may vary. Newshosting VPN will attempt to provide the Services at all times, except for limited periods for maintenance and repair. However, the Services may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, limited or curtailed. Delays or omissions may occur. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Services or communications services or networks. We may impose usage or Services limits, suspend the Services, or block certain kinds of usage in our sole discretion to protect users or the Services. The accuracy and timeliness of data received is not guaranteed.
YOUR USE OF THE SITE AND SERVICE IS AT YOUR SOLE RISK. THE SITE, ALL SITE INFORMATION AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, NONINFRINGEMENT, AVAILABILITY OR ACCURACY OF INFORMATION. NEWSHOSTING DOES NOT WARRANT THAT THE SITE OR SERVICES WILL BE AVAILABLE, WILL MEET YOUR REQUIREMENTS OR WILL OPERATE IN AN UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE MANNER OR THAT ERRORS OR DEFECTS WILL BE CORRECTED. NEWSHOSTING DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR SERVICE, IN TERMS OF THEIR ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS, OR OTHERWISE.
SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR CONDITIONS, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH EVENT, NEWSHOSTING' WARRANTIES AND CONDITIONS WITH RESPECT TO THE SITE AND SERVICES WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW IN SUCH JURISDICTION.
UNDER NO CIRCUMSTANCES WILL NEWSHOSTING, ITS AFFILIATES, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSORS OR OTHER THIRD PARTY PARTNERS ("NEWSHOSTING PARTIES") BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF OUR SERVICES, SITE OR CONTENT ANYWHERE ON THE INTERNET, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY; INCLUDING WITHOUT LIMITATION DAMAGES RESULTING FROM LOST PROFITS, LOST DATA, LOSS OF BUSINESS OR BUSINESS INTERRUPTION, WHETHER DIRECT OR INDIRECT, ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF OUR SERVICES, OUR SITE OR CONTENT ANYWHERE ON THE INTERNET, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS AGREEMENT SHALL BE FOR YOU TO DISCONTINUE YOUR USE OF THE SITE AND SERVICES.
IF, NOTWITHSTANDING THE FOREGOING, ANY OF THE NEWSHOSTING PARTIES IS FOUND TO BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGE OR LOSS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SITE, SERVICE, SOFTWARE OR ANY CONTENT THEREIN, THE NEWSHOSTING PARTY'S TOTAL CUMULATIVE LIABILITY SHALL IN NO EVENT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID NEWSHOSTING FOR YOUR USE OF THE SERVICE; AND (B) THE SUM OF ONE HUNDRED (100) US DOLLARS.
SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR DIRECT, CONSEQUENTIAL, INDIRECT, EXEMPLARY, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES. IN SUCH STATES OR JURISDICTIONS, THE NEWSHOSTING PARTIES' LIABILITY TO YOU SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY LAW.
You agree to defend, indemnify and hold the Newshosting Parties harmless from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or relating to any violation of these Terms by you; any content or material you submit or otherwise transmit through our System or Services; or your violation of any rights of another. Newshosting reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to defense by you. This Section shall survive termination of these Terms.
Effective: May 18, 2018
For information about choices we provide in connection with our information practices, please see the "Your Choices" section below.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you register for an account, update your profile, request customer support or otherwise communicate with us. The types of information we collect includes your first and last name, email address, phone number, username, zip code and country, payment method information, and any other information you choose to provide.
Information We Collect Automatically When You Use Online Services
We combine the information we collect about you and use this information for various purposes, including to:
We may share information about you as follows:
The information we collect about you may be transferred to, and accessed from within, the United States, which may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are a resident of the European Economic Area ("EEA"), this information is transferred to the United States pursuant to our Privacy Shield certification. Please see the "Note to EEA Residents" section below for more details.
You may update, correct or delete information about you at any time by logging into your online account and modifying your information or by emailing us at firstname.lastname@example.org.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing us at email@example.com with a written request.
We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
If you are a resident of the EEA, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details.
We will only process personal data about in accordance with the following legal bases:
If you are a resident of the European Economic Area and believe we maintain your Personal Data within the scope General Data Protection Regulation (GDPR), you may direct questions or complaints directly to us at firstname.lastname@example.org. Additionally, the list of Data Protection Authorities can be found at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
You have the right to access personal data we hold about you and to ask that this data be corrected. In certain cases, you may also have the right to request that we erase data we are processing or to restrict or object to certain of our processing activities. You may also have the right to request that we provide you with the personal data you have provided us in a portable form for transmission to another controller's service. If you would like to exercise any of these rights, you may contact us as indicated above.
Newshosting Holdings, Inc. ("Newshosting") adheres to the EU-U.S. and Swiss-U.S. Privacy Shield Framework Principles issued by the U.S. Department of Commerce (the "Principles") in connection with our processing of personal data received from the European Economic Area and Switzerland ("Covered Data"). For more information about the Principles and to view our certification, please visit the Department of Commerce's Privacy Shield website. You may contact us about any question or complaint regarding adherence to the Principles as indicated above. If we do not resolve your complaint, you may submit your complaint free of charge to JAMS at https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim, our designated Privacy Shield independent dispute resolution provider. Under certain conditions specified by the Principles, you may also be able to invoke binding arbitration to resolve your complaint. We are subject to the investigatory and enforcement powers of the Federal Trade Commission. If we share Covered Data with a third-party service provider that processes the data solely on our behalf, then we will be liable for that party's processing of Covered Data in violation of the Principles, unless we can prove that it is not responsible for the event giving rise to the damage.
While no service is completely secure, Newshosting takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. The servers on which personal information is stored are kept in a controlled environment with restricted access. While we take reasonable efforts to guard personable information we knowingly collect directly from you, no security system is impenetrable.
To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. In addition, always logout and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.
Our Services are not intended for anyone under the age of 18. As addressed in the federal Children's Online Privacy Protection Act (COPPA) and associated rules, we do not knowingly collect or maintain any personal information from anyone under the age of 13.
We encourage parents and guardians to take an active role in their children's online activities and interests. If you are a parent or guardian and you believe that your child has provided personally identifiable information on our Site, please contact us immediately so that we can delete the child's information.
You may contact us at email@example.com
Effective Date: May 22, 2015
Newshosting VPN does not collect or log any traffic or use of its Virtual Private Network service.
You do not have to give us any personally identifiable ("personal") information to browse our Site, but to subscribe to our Services you must create an account and register with us. In general, we collect the following limited information from users and only use it in order to process payments:
Account Information. To create an account, you may need to provide certain personal information, such as your name, billing address and e-mail. You will also need to select a username and password and provide us with payment information. The type of information collected may vary depending on payment method chosen. We will only use this information to collect and process payments for you. Once you have created an account, billing and subscription information can be accessed and modified by you at any time via your control panel.
Site Visitors. We collect certain information automatically from visitors to our Site, such as IP (Internet protocol) address and pages viewed on our Site. For more information, see the "Cookies and Tracking" section below. However, we do not track user activities outside of our Site, nor do we track the browsing activities of users who are logged into our VPN service.
We do not sell or rent personal information to others.
The information we collect through our Site and Services is primarily used to create new accounts, collect payment for our Services, identify and communicate with current subscribers, or offer troubleshooting or customer support. We may also use personal information for the following reasons:
This section describes the information we collect about visitors to our Site. As noted above, we do not track user activities outside of our Site, nor do we track the web activities of users when they are logged into our VPN Services.
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. There are two types of cookies: session-based and persistent-based cookies. Session cookies exist only during an online session; we use session cookies to allow our systems to uniquely identify you while you are logged in to your account at the Site. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Site visitors who disable their web browsers' ability to accept cookies will be able to browse the Site but certain Site features will not function.
Clear GIFs (Web Beacons/Web Bugs). We or the third parties we engage may employ clear GIFs (a.k.a. Web Beacons/Web Bugs) to help us better manage content on the Site by among other things, tracking the activities of our Site visitors and compiling statistics about Site usage. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer's hard drive, clear gifs are embedded invisibly on Web pages or within emails.
We use security measures that are consistent with industry standards to protect your personal information from loss, theft, misuse or unauthorized access or disclosure or destruction. All employees are kept up-to-date on our security and privacy practices. In addition, access to user or subscriber personal information is restricted to those who need to know such information to perform their job functions.
Where appropriate, we use encryption, access controls, passwords, and/or physical security measures to protect the personal information we collect and maintain about you against unauthorized access and disclosure. Despite our efforts, no data security methods guarantee 100% protection. We do not promise and cannot guarantee that your personal information can never be viewed and/or used by others.
We may send you marketing and promotional emails about products, services and other information we think may interest you. You may unsubscribe from such emails at any time by emailing our support team and telling us you would like to "unsubscribe from marketing emails." In addition, if you receive a marketing or promotional e-mail from us, you may click the unsubscribe link contained in the e-mail to "opt out" of receiving future promotional e-mails from us. However, we may continue to send you emails about your account and for other customer-service-related purposes.
Requests to review or amend your account information, or for technical support, service information, and changes in usage should be sent to our support team. We try to respond to all requests in a timely manner. You may also view and amend much of your account information, or update or renew your subscription, by logging in to your account and updating your account information.
Our Site and Services are not intended for anyone under the age of 18. If you are a parent or guardian and believe that your child under 13 has provided personal information to us, please contact us so that we can delete the child's information.
Newshosting VPN and our computer systems are based in the United States, so your personal information will be processed by us in the United States, where data protection and privacy regulations may be different than in other parts of the world. When you create an online account with us from outside the United States, you agree to the terms of this Policy and our Terms of Service, and give your consent to the transfer to and processing of such information in the United States, which may not offer an equivalent level of data protection as that in the European Union, Canada or other countries.
For questions about this Site or Newshosting VPN, please contact us through our support center.
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